1. Place Your Order
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Choose your products in the pre-determined refill volumes.
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Add them to your cart.
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Orders must be placed by Monday at 11:59 PM to receive delivery that same week.
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Deliveries go out every Wednesday.
2. Delivery Zones & Minimum Orders
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Free delivery is available for select local postal codes.
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A minimum order of $30 pre-tax is required for free delivery.
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Not sure if you’re in our delivery area? [Link to postal code checker or delivery map].
3. Your All Eco Jar & Deposit System
We deliver your products in a reusable All Eco glass jar. To keep the system running smoothly, there’s a refundable deposit on each jar.
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First order: You’ll pay the deposit for each jar.
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Next order: Place your empty jars outside on delivery day. When we drop off your new full jars, we’ll pick up the empties.
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No empty jar? No problem—we’ll still deliver, but you’ll be charged another deposit for the replacement jar.
This system helps us ensure jars are cleaned, sanitized, and ready for reuse.
4. No-Refund Policy (Important)
Because this is a closed-loop refill system, all sales are final.
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No refunds will be given once your order has been confirmed.
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Deposits are only refunded when jars are returned at the time of exchange.
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We do not provide refunds for missed pickups, late orders, or unused products.
This policy allows us to maintain a sustainable, cost-effective, and safe exchange program for all customers.
5. Quick Example
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First order: You order laundry soap in a 1L jar → you pay product cost + $X jar deposit.
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Second order: You order again and leave your empty jar outside → we exchange it for a full jar → you only pay product cost (no extra deposit).
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If you forget to leave the empty jar: You pay product cost + another jar deposit.
6. Our Commitment
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All jars are professionally cleaned and sanitized before reuse.
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We keep packaging to a minimum, reducing waste with every order.
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Your participation helps create a truly sustainable shopping system in our community.